Frequently Asked Questions

Monday through Thursday 9 am – 5 pm and closed on Friday.

Our office is closed from 12:00 to 1:00 pm for lunch.

Please bring a Photo Identification Card, your current insurance card, and all necessary paperwork to your appointment. You may fill out your paperwork by downloading and printing the forms here or arrive 15 minutes prior to your scheduled appointment time to ensure your paperwork is completed prior to your appointment time.

It depends on the reason for the visit. To allocate the appropriate length of time for your visit, you will be asked about the nature of your visit when you schedule your appointment. This way, you may be assured of adequate time to address your concerns. Please allow approximately 30 minutes for most routine appointments. 

Dr. Woodus will do everything within her power to be available to you during normal business hours. There will be times when she may be called away for emergencies or deliveries, during these times we will keep you updated in regards to your appointment status. Please be assured a qualified assistant will be available to address your concerns.

Free open parking is available.

The responsibility for payment of the fees for medical and surgical care is your direct obligation. We request payment when you are seen. You may pay via all major credit cards or cash. For the managed care plans for which we are a preferred provider, we will collect co-payment amounts at the time of service. You will also be responsible for any coinsurance or deductible amounts that may be due.

We accept most major insurance plans. As a courtesy to our patients, we will contact the insurance company for an estimate of what the insurance plan will cover and how the service will be covered. Ultimately, the insurance company processes the claims and applies the benefits. However, as a service to our patients, we strive to verify this information prior to services being provided.

No shows/late cancellations prevent others in need or on the waitlist from accessing our services. If you are unable to keep your scheduled appointment, we ask that you contact us as soon as possible to reschedule or cancel so that other patients may use this time. A no-show is missing a scheduled appointment. A late cancellation is canceling an appointment without calling us to cancel within 24 hours of an office appointment or 72 hours in advance of a procedure. We understand that situations such as medical emergencies occasionally arise. A $75 no show/late cancellation fee may be charged to your appointment.

One visitor may accompany you to your office visit. 

Methodist Charlton Medical Center. Please visit www.methodisthealthsystem.org for more information.

Dr. Woodus has privileges at several facilities in the DFW area.   Depending on the specifics of your case, your insurance coverage and your preference, it will be performed at one of the centers.

Your health record is always available through the Healow online health portal. All test results will be reviewed during your clinic encounters. We will contact you with any abnormal results.

If you are experiencing a medical emergency, please report to your nearest Emergency Room or call 911 for immediate assistance. If you are having an URGENT medical need after hours, please call the office and the answering service will page the physician on call for assistance. All NON URGENT, routine questions that are paged to the on call physician after hours, will be charged a $50 after hours consultation fee.